Upgrade prerequisites
Before upgrading an existing Neptune DXP - Open Edition installation to the new release, you need to prepare as follows:
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Make sure no background job is running.
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Deactivate all scheduled background jobs using the Job Manage tool.
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Disable the Redis in-memory database in the System Settings tool.
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Stop the system and create a backup of the system database.
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Make sure you are informed about the new license activation mechanism and obtain the required licensing information for your customer account. For more information, see License.