Upgrade prerequisites

Before upgrading an existing Neptune DXP - Open Edition installation to the new release, you need to prepare as follows:

  1. Make sure no background job is running.

  2. Deactivate all scheduled background jobs using the Job Manage tool.

  3. Disable the Redis in-memory database in the System Settings tool.

  4. Stop the system and create a backup of the system database.

  5. Make sure you are informed about the new license activation mechanism and obtain the required licensing information for your customer account. For more information, see License.