Telemetry data collection

At Neptune, we are committed to provide you with the best possible experience while safeguarding your privacy. To achieve this, we utilize telemetry to collect statistical information about your system. This data helps us understand how our platform is being used, identify areas for improvement, and deliver personalized enhancements.

This telemetry is entirely anonymous and does not include any personally identifiable information. Your privacy and confidentiality remain our top priorities.

Telemetry fields and descriptions

Field name Description Valid from

systemid

Specify the system ID

23.10.5

version

Specify the Neptune DXP version used

23.10.5

name

Specify the system name

23.10.5

description

Specify the system description

23.10.5

role

Specify the role in the system

23.10.5

os_type

Specify the operating system used

23.10.5

os_release

Specify the release of the operating system used

23.10.5

os_platform

Specify the platform of the operating system used

23.10.5

dbtype

Specify the database type

23.10.5

lic_client

Specify the company name that is encrypted in the license key

23.10.5

lic_expires

Specify when the license expires

23.10.5

lic_users

Specify number of users in the license

23.10.5

count_app

Count applications

23.10.5

count_api

Count APIs

23.10.5

count_launchpad

Count launchpads

23.10.5

count_tile

Count tiles

23.10.5

count_odataSource

Count OData sources

23.10.5

count_role

Count roles

23.10.5

count_tileGroup

Count tile groups

23.10.5

count_user

Count users

23.10.5

count_serverScript

Count server scripts

23.10.5

count_table

Count table definitions

23.10.5

count_job

Count jobs

23.10.5

count_group

Count groups

23.10.5

count_devPackage

Count development packages

23.10.5

count_connector

Count connectors

23.10.5

count_reports

Count adaptive applications

23.10.5

count_webapp

Count applications created in the App Editor

23.10.5

count_rulesengine

Count rules created in the Rules Engine tool

23.10.5

count_documentation

Count documentations

23.10.5

count_npm

Count npm modules

23.10.5

count_pdf

Count PDFs

23.10.5

count_theme

Count themes

23.10.5

count_themeUi5

Count custom UI5 themes and imported themes

23.10.5

count_emailTemplate

Count email templates

23.10.5

count_mobileClient

Count mobile clients

23.10.5

count_systems

Count remote systems

23.10.5

count_workflow

Count workflows

23.10.5

count_certificate

Count certificates

23.10.5

count_proxyAuth

Count proxy authentications

23.10.5

ip

Specify the IP

23.10.5

protocol

Specify the protocol

23.10.5

count_bootstrap

Count applications that use Bootstrap

23.10.5

count_ionic

Count applications using Ionic

23.10.5

count_customComponent

Count custom components

23.10.5

ai_naia

Boolean flag if Naia is enabled

23.10.5

ai_openai

Boolean flag if OpenAI integration used in server scripts is enabled

23.10.5

count_custom_launchpad_app

Count custom launchpads

23.10.5

count_launchpad_pwa

Count PWA-enabled launchpads

23.10.5

count_mobileClient_android

Count Android builds (ZIP files) in the Mobile Client tool

23.10.5

count_mobileClient_iOS

Count iOS builds (ZIP files) in the Mobile Client tool

23.10.5

count_mobileClient_windows

Count Windows builds (ZIP files) in the Mobile Client tool

23.10.5

count_jwt

Count JWT authentication mechanisms registered in the system for logging in

23.10.5

count_microsoftEntraId

Count Microsoft Entra ID authentication mechanisms registered in the system for logging in

23.10.5

count_ldap

Count LDAP authentication mechanisms registered in the system for logging in

23.10.5

count_saml

Count SAML authentication mechanisms registered in the system for logging in

23.10.5

count_oauth2

Count OAuth 2.0 authentication mechanisms registered in the system for logging in

23.10.5

count_openIdConnect

Count OpenID Connect authentication mechanisms registered in the system for logging in

23.10.5

count_sapEdition

Count Neptune DXP - SAP Edition authentication mechanisms registered in the system for logging in

23.10.5

Example request payload

[
    {
        "systemid": "d176bbc82f21a9e57aaed81bda472c464069b08d6e2508595b14a4f8b5c802b6",
        "version": "23.10.5",
        "name": "Dev Gunnar",
        "description": "Kontor - MSSQL",
        "role": "LOC",
        "os_type": "Windows_NT",
        "os_release": "10.0.19045",
        "os_platform": "win32",
        "dbtype": "mssql",
        "lic_client": "Neptune Software",
        "lic_expires": "2024-12-31",
        "lic_users": 5000,
        "count_app": 258,
        "count_api": 95,
        "count_launchpad": 13,
        "count_tile": 52,
        "count_odataSource": 1,
        "count_role": 12,
        "count_tileGroup": 24,
        "count_user": 23,
        "count_serverScript": 167,
        "count_table": 41,
        "count_job": 2,
        "count_group": 6,
        "count_devPackage": 24,
        "count_connector": 25,
        "count_reports": 49,
        "count_webapp": 1,
        "count_rulesengine": 10,
        "count_documentation": 1,
        "count_npm": 2,
        "count_pdf": 8,
        "count_theme": 1,
        "count_themeUi5": 0,
        "count_emailTemplate": 1,
        "count_mobileClient": 2,
        "count_systems": 4,
        "count_workflow": 1,
        "count_certificate": 1,
        "count_proxyAuth": 3,
        "ip": "109.74.191.114",
        "protocol": "https",
        "count_bootstrap": 2,
        "count_ionic": 0,
        "count_customComponent": 40,
        "ai_naiaai_openaicount_custom_launchpad_app": 1,
        "count_launchpad_pwa": 2,
        "count_mobileClient_android": 2,
        "count_mobileClient_iOS": 2,
        "count_mobileClient_windows": 0,
        "count_jwt": 0,
        "count_microsoftEntraId": 3,
        "count_ldap": 1,
        "count_saml": 1,
        "count_oauth2": 1,
        "count_openIdConnect": 3,
        "count_sapEdition": 1
    }
]