Activate or renew your trial license

The License Configuration wizard in the System Settings enables you to manage your license. The trial license is an online license for two users valid for 90 days that can be renewed for another 90 days.

Prerequisites

  • You have your customer ID for the trial license at hand. You can request the customer ID for the trial license in the Neptune DXP Portal as follows:

    1. Select the Request your Trial License tile.

    2. In the dialog Request Trial License, select Generate Trial License.

      Result: You will receive an email with the customer ID for your trial license.

Procedure

  1. In the Cockpit, go to System Settings.

  2. Select the License tab.

  3. Select Edit.

  4. Select Manage License.

    Result: The License Configuration wizard opens.

    Any license change will trigger a page reload.

  5. In step 1, confirm the note by selecting Step 2.

  6. In step 2, Online License is active by default. Confirm by selecting Step 3.

  7. In step 3, enter your customer ID and confirm by selecting Step 4.

  8. In step 4, select the environment in the license you want to activate or renew and confirm by selecting Save and Reload.

Result

After the page reload the license will be active in the system and you will have access to the full platform.

To make sure the system is fully operational, wait until the System Settings tool is reloaded.

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